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的销售/，餐厅和其他设备/节目都要非常了解，因为任何时候机会都会出现。 Promotes Gold Passport programme to potential guests whenever possible.在任何可能的情况下，对潜在的客人都要销售我们的金护照项目。 Complies with all systems and procedures as laid down by the Room Division.遵守房务部制定的所有系统和程序。 Assists with reservations whenever necessary.必要时协助订房部的工作。 Handles incoming and outgoing mail, and faxes in a timely manner.及时处理收发邮件和传真。 Has a thorough understanding of all the services offered by the Hotel.完全理解酒店所提供的所有服务。 Fully conversant in all aspects of the city in order that all guests’ queries can be handled efficiently and courteously.为了礼貌并有效的满足客人所提出的要求，要熟悉城市的每个方面。 Ensures that all reservations, orders, requests, etc. are accurately and quickly relayed to the department concerned.确保所有的预定，定单，要求等等都是正确和迅速地传送到有关部门。补充说明：英文、旅游管理专业，热爱酒店行业，有一定的英文听说能力
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