待遇详情
工作职责
2、正式开餐后，督导服务员认真做好服务工作并亲自参加服务工作；
3、及时跟踪、检查台面，对不合格的地方进行指正、改正；
4、及时对餐台上菜速度、情况了解，及时催菜；
5、餐后组织服务员及时清台，整理好餐厅桌椅卫生，保持餐厅整洁和环境良好；
6、督导服务员认真落实酒店与部门规章制度；
7、搞好本班组与其他班组的协调；
8、做好班组员工考勤、培训工作。
补充说明：
Fully embraces and articulates Hyatt People Philosophy guidelines – walking the talk
完全拥护和了解凯悦以人为本的原则 – 言出必行。
Conducting regular departmental meetings ensuring all meetings are well planned, efficient and results oriented.
进行定期的部门会议，确保所有会议计划完善，有效且以结果为导向。
Attends and contributes to all meetings as required.
积极参与所有要求参加的会议。
Handles guest and employee enquiries in a courteous and efficient manner, reporting. complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
以礼貌和有效的方式处理客人和员工要求，如果不能及时解决，报告投诉或者问题，同时反馈迅速跟进。
Take an active involvement in the Welfare, Safety, Development and well being of employees providing advice, counselling and truthful, diplomatic feedback.
积极参与员工的福利，安全和发展，提供建设性的，真实的和熟练的反馈。
To comply with local legislation and be conversant and act in accordance with any legal issues relating to your department.
遵照当地法规，熟悉并执行部门相关法律事项。
To ensure rosters are posted and timesheets submitted on time.
确保及时提交排班和考勤。
Maintains positive guest and colleague interactions with good working relationships.
保持积极的客人和同事关系。
Exercise responsible management and behaviour at all times and positively representing the hotel management team and Hyatt International.
总是实施负责的管理和行为，积极地代表酒店管理团队和凯悦国际。
唐女士
富力凯悦酒店 · 人事主任
重庆市江北区重庆富力凯悦酒店
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