待遇详情
工作职责
Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
调查关于客房服务及设备的投诉,并采取正确行动
Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
协调部门之间的工作
Coordinates work activities among departments.
主持入职培训及服务技能培训,以解释公司政策及工作流程,并说明设备的使用与保养
Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
保证库存以确保足够的供应
Inventories stock to ensure adequate supplies.
为提高服务质量提出更好的建议,确保更加有效的运转
Makes recommendations to improve service and ensure more efficient operation.
准备工资名单及部门费用的报表
Prepares reports concerning payroll, and department expenses.
检查酒店内的家具设备以防需维修或更换
Examines building to determine need for repairs or replacement of furniture or equipment
出席部门会议,讨论公司政策及关于顾客投诉的问题
Attends staff meetings to discuss company policies and patrons' complaints.
给员工分发工作用具
Issues supplies and equipment to workers.
给员工制定工作流程标准
Establishes standards and procedures for work of housekeeping staff.
甄选应聘者,雇佣新员工,并推荐提升、调转或辞退
Screens job applicants, hires new employees, and recommends promotions, transfers, and dismissals.
补充说明
High school graduate and above
至少3年5星级酒店的工作经验,或者2年类似职位类似营业区的工作经验
At least 3 years experience in a 5 star hotel or similar operation where of 2 years in a similar position.
人力资源部
凯宾斯基酒店 · 经理